The recruits are trained to stay calm under pressure, that way they can serve as the vital voice connecting the community ...

The Lubbock County Sheriff’s Office (LCSO) recognized their 911 dispatchers during National Public Safety Telecommunicators ...

Dozens of people who work as dispatchers in the city’s Joint Traffic Management Center receive upwards of 2,700 calls a day.

April 14–20 marks National Public Safety Telecommunicators Week, a time to recognize the unseen heroes behind every emergency ...

JACKSONVILLE, N.C. (WITN) - National Public Safety Telecommunicators Week shows appreciation towards people like 911 ...

And they do a really good job." The Deschutes 911 team ... “When someone calls 911, telecommunicators gather crucial information, dispatch the appropriate services and oftentimes provide life ...

It takes a special person not only to do the job of the 911 dispatcher, remaining cool under pressure for 12-hour shifts, but also to accept not knowing what becomes of the people you’re helping ...