Now we can identify where exactly they’re located, what’s going on visually. They can show us through their phone camera what ...

New upgrades to Columbus' 911 system mean people can now text the emergency line in 55 languages and share video with ...

Call takers can now hear and see what the 911 caller sees in real ... that we’re equipping our emergency call takers and dispatchers with is definitely a game changer,” said James Matthews ...