AWS today launched Amazon Honeycode, a no-code environment built around a spreadsheet-like interface that is a bit of a detour for Amazon’s cloud service.Typically, after all, AWS is all about ...

Amazon can’t use its cloud-computing business’s AWS logo in China, a Beijing court ruled, the latest headache for a company that has already been hampered by Chinese regulations and rivals.

AWS Connect Brings AI and ML with a Pay per Use Model . ... Supervisors can design guided experiences for agents using Amazon Connect flows, a no-code workflow tool for IVR.

At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service ...