News

Airline agents fired for mocking customer, not letting him check in for flight
One Frontier passenger was in for a nightmare when he tried to check in for his flight from Raleigh, N.C., to Boston last Friday. Per the New York Post, the man, who did not want to be identified, ...
Frontier Airlines agents jeer at passenger after hitting him with surprise fee: ‘You thought you were gonna get on your flight?’
The caught-on-camera saga erupted when the passenger — a 45-year-old married father-of-three — was trying to check-in for his ...
Viral video shows Frontier Airlines reps' airport meltdown that left passenger stunned
A man who purchased a ticket to travel from Raleigh to Boston was not allowed to check in for his flight, which led to ...
Airport Workers Reportedly Fired After Incident With Check-In
A pair of Frontier Airlines gate agents lost their jobs after video of their confrontation with a customer went viral. The ...
I was a check-in agent and this is how you can get a flight upgrade - but there's a catch
During my time as a check-in agent at one of the world’s busiest airports, I saw first hand how some passengers get 'free ...
ABC11 on MSN6d
Frontier Airlines contractors terminated after heated exchange with passenger at RDU airport
A viral video circulating on social media has led to the termination of several people working for Frontier Airlines.
What airlines are saying to people who don't have a Real ID yet
Nearly one-fifth of passengers still don't have a Real ID. If you don't have one but are flying soon, here's what to do and ...
New TSA rules mean you can't check this electronic item in your luggage
Ahead of the summer travel season, TSA is informing passengers that certain electronics are not allowed in checked luggage.