The AI system accounted for those items but ... Although McDonald's partnership with IBM on Automated Order Taker has ended, the food company said it would continue to explore how technology ...

The delivery giant ended the project a year after it poached talent from an artificial intelligence startup to bolster the ...

McDonald’s is not the only fast-food chain experimenting with AI. Other companies like White Castle tested out an automated drive-thru ordering system in 2021, and Wendy’s expanded its ...

As part of the deal, IBM partnered with McDonald’s to scale up the rollout of its AI-powered automated order taking. McDonald’s told Restaurant Business that the goal of the pilot program was ...

The restaurant chain is chalking its now-abandoned Automated Order Taker (AOT) system up to a learning experience in an ongoing partnership with IBM. McDonald’s began experimenting with an ...

McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

The technology automates the ordering process ... offering a much-needed improvement over the frustrating automated systems of the past. MORE: The 2025 Crystal Ball for Restaurant Tech: It Doesn’t End ...

Fast food chains including Wendy's ... Brands has said it wants to adopt an "AI-first mentality". Yet automated ordering systems have come under fire for getting customers' orders wrong, as ...

McDonald's is not the only fast-food chain experimenting with AI. Other companies like White Castle tested out an automated drive-thru ordering system in 2021, and Wendy's expanded its partnership ...