Messaging apps are integral to the smooth operation of a company, and using WhatsApp for business purposes has become increasingly popular. While WhatsApp makes it simple for businesses to connect ...

This article will explore the rights and wrongs of using WhatsApp for business purposes, taking a deep dive into the risks and benefits of using the platform and best practice for utilising the ...

WhatsApp now has more than 3 billion people using it every month, Meta CEO Mark Zuckerberg noted during the company's Q1 ...

In addition, clients expect a level of service which not only requires instant responses by email, but has now transcended into parallel communications via instant messaging platforms, such as ...