Another tip to keep in mind during conference calls is to maintain professionalism in your language. Avoid any slang, informal expressions, or humor that could be misinterpreted by others. Using ...

In today's Miss Manners column, advice columnist Judith Martin responds to a business owner's explanation of their system for ...

From call answering to voicemails, smartphones have created a whole new sort of etiquette. WSJ’s Joanna Stern enlisted 89-year-old artist Burt Silverman to get perspective on how things have ...

Dear Margar-etiquette, As a customer at a retail or grocery store, I am almost overly annoyed by people being on their phones ...

Email, phone call and texting etiquette are vital ... ignoring gossip and remaining neutral with your colleagues is good business etiquette. Sending thank-you notes never goes out of style.

From call answering to voicemails, smartphones have created a whole new sort of etiquette. WSJ’s Joanna Stern enlisted 89-year-old artist Burt Silverman to get perspective on how things have ...