There are four types of customer relationship management (CRM) data: quantitative, qualitative, descriptive and identity. Understanding what specific information falls under these categories and ...

Fame Rental unveils an embedded CRM built directly into its ERP platform, giving rental teams real-time access to customer ...

In addition to storing data, CRM tools help you analyze data and benefit from greater insights into customers, marketplaces and business performance. Better still, most CRMs now integrate with ...

The health system has seen big improvements in how it engages, retains and serves its consumers, including more than 200,000 ...

Regular review and update: Data resilience strategies should be regularly reviewed and updated to adapt to new challenges and technologies. This proactive approach ensures that your data remains ...

What stood out during our evaluation is HubSpot’s AI automation, summarization and content generation functionality. Breeze AI can offer automatic conversation, sales interaction and data summaries, ...

Nektar.ai stops CRM data leakages by integrating with sales representatives’ inboxes, calendars, meetings (including Zoom and Google Meet), chat (typically Slack) and social media (LinkedIn ...

Still, many companies overlook the hidden costs of operating without one. Data silos persist, processes stall, and customer insights fall through the cracks — all of which erode long-term growth.

As we gather to celebrate Thanksgiving, a time for gratitude and sharing, let’s not forget our CRM system and data quality, which can sometimes be left in a state of disarray amidst the festive ...

“The CRM is more of a data platform and we think we need a new front end,” Chevalier said. There are 1,500 companies using Surfe in one way or another.