In a time when law firms are searching for sustainable ways to grow, it's time to reexamine whether your client relationship partners are truly set up to direct and lead—or merely expected to manage ...

The account manager is a point of contact and provides customer support, upselling, technical assistance, and general relationship management. An account manager may be in charge of many smaller ...

Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Case 102-043, February 2002. (Revised March 2002.) ...

Ms. Conroy, who most recently served as Senior Relationship Manager – Middle Market Division ... locally-based client relationships in order to deliver high-quality banking solutions that ...

Led by husband-and-wife team, Steve and Leila Souch, 3RS started out from offices in Wellingborough and expanded in 2024 by ...

Monahan joins Rod Knowles and Rory Boyle of Snagajob to discuss how the two companies came together and built an ideal relationship between a solution provider and its client. Check out the latest ...