Rocket CRM, a SaaS platform designed to help businesses manage and optimize their customer interactions, has introduced a ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Service-based businesses generally struggle with customer records, delayed service requests, and disorganized field teams. The inaccuracy frustrates customers, drains revenue, and damages long-term ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

High ROI is a reality if you have a CRM solution in place. A fully integrated CRM can help your business make even more money ...

Shares of customer relationship management software maker Salesforce (NYSE:CRM) fell 6.4% in the afternoon session after the company reported underwhelming first-quarter 2025 results (fiscal 2026), ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker ...