An  emergency dispatcher repeatedly threatened “to shoot everyone at work” if passed over for promotion, according to a ...

a platform that helps dispatchers locate emergencies. Despite all that, the stress of the job can take a toll. Not all calls are what they seem. Malsom recalled the early days of her training when ...

"She did a great job and she was, you know, able to perform at a high level at a high stress situation," Torrey said. He says there is much that can be learned from her performance and dispatchers ...

Wildland firefighters and wildland fire dispatchers report widespread struggles with mental health, including high rates of depression, anxiety, post-traumatic stress disorder and suicidal thoughts or ...