Dispatchers are often referred to as the “first first responders,” but they aren't officially classified as first responders. A bill designating them as first responders passed in the state Senate and ...

Now, dispatchers are sharing their thoughts on the technology and how it is changing their every day. “We tell everybody, some of the stuff that we hear, we can't make it up but hey, we gotta st ...

During Augusta County’s Adopt a Dispatcher event, participants who sign up to take part in the program can provide tokens of ...

“We sacrifice our families and our own personal lives to make sure every New Yorker receives ... coming for our emergency,” said the same dispatcher. Dispatchers and operators say they ...

Lorain County recently added three new communications dispatchers, who are scheduled to start on April 7, to its 31-person team, according to Berner. The county’s goal is to employ 40 ...

Dispatchers addressed the Brown County Board ... the center’s management team reconsider their decision, they can’t make the change themselves. However, that option wasn’t available ...

The Lake County Sheriff’s Office credited the actions of its dispatchers for helping to find and stop a violent man who was attacking a woman as they drove around the region. The sheriff’s ...

A dispatcher in the DeKalb County 9-1-1 center ... across the country as agencies lean on artificial intelligence to make their 911 systems more efficient, and as they add back staff that were ...

BINGHAMTON, N.Y. (WBNG) -- In September 2024, Purple Heart recipient and nationally renowned motivational speaker Sergeant Rick Yarosh brought HOPE to Broome County emergency dispatchers in ...