The family of baby Charlie slammed the Duck Bay Hotel in Scotland as an 'absolute embarrassment' after staff denied him use ...

Baby Charlie's parents were denied the use of a plug socket at the Duck Bay Hotel in Loch Lomond by staff despite baby ...

Duck Bay Marina Hotel, on the banks of Loch Lomond, issued an apology after facing a backlash online after staff refused to ...

A luxury hotel in Scotland has issued a “humble apology” to a family after denying them access to plug in a breathing device ...

Duck Bay Hotel said the incident involved a junior member of staff who "entirely misunderstood and misjudged a situation".

A SCOTS hotel has been forced to apologise after a staff member refused to help a terminally ill tot. Three-month-old Charlie ...

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The Loch Lomond hotel has issued a public apology after the family of three-month-old Charlie complained that staff had ...