CVS is not alone in locking items up and facing backlash for it. A January 2025 article in the New York Times recalled that Tim Wentworth, chief executive of Walgreens Boots Alliance, which operates ...

The national drugstore chain is preparing to open a dozen stores offering full-service pharmacies but very limited retail.

In addition to utilising Microsoft's tools for personalised customer care, CVS will focus on its retail employees and administrative personnel to ease their access to information. For example ...

CVS Pharmacy is expanding its footprint. But a major focus is on smaller store formats exclusively offering pharmacy services. The shift to small-format stores comes as the industry works to ...