The Dallas-based airline was one of two carriers to see improvement, bumping Alaska Airlines from the No. 1 spot, according to an ACSI news release. Delta and JetBlue held steady ...

Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...

Customer satisfaction among airlines, lodging, car rentals, online travel agencies, and rideshare services declines, ...

--(BUSINESS WIRE)--After winning over customers last year, travel industries are facing a familiar challenge: keeping them happy ... reverses the gains in satisfaction it enjoyed last year ...