If you have a Google account, you have access to an instant messaging app that doesn't require a screen name: Google Chat. You don't even need to go far to find it — Google Chat is built right ...

The simplest way to contact Etsy is the online Help Center, which lets you chat or send an email. You can also request a phone call from Etsy to get help with buying or selling issues. Whether you ...

Our conversations can be casual chit-chat -- he always greets me by name and asks how I'm doing. Or they can be more direct if I have a specific question or request. The only impediment is that ...

According to a report by Zendesk, customers feel most satisfied during their buyer’s journey when using a live chat feature, compared to other options such as voice (88%), email (85%), and even ...