Open Technology Real Services (OTRS) provides help desk software with IT management. There’s an on-premises open-source edition that’s freely downloadable and can be installed on a Linux, Unix ...

PHD Help Desk PHD Help Desk is a PHP+Javascript+MySQL-based open source ticketing tool and is used in the registry. PHD helps follow-up incidents in an organization. PHD has a user base all across the ...

An open source help desk system If your business develops software and/or services, you probably need a help ticket system to keep things running smoothly. Find out how to install the open source ...

Image: Seventyfour/Adobe Stock. Helpy is an open source, free help desk platform that you can use as an automated ticketing system and integrate with third-party applications.

When it comes to selecting a help desk ticketing software, ... For small businesses, some recommended open-source helpdesk ticketing systems include OTRS, osTicket, and Spiceworks.

Indiana U and U Hawaii Pursue Open Source Help Desk System. By Dian Schaffhauser; 04/01/10; Indiana University and the University of Hawaii are wooing partners to help build an open source IT support ...

The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...