The FTC has accused Meta of monopolizing the personal social networking ... users seeing fewer friend posts. In March, the company launched a new "friends" tab on Facebook that shows only posts ...

A single social media post or comment can plunge an institution into a full-blown crisis within minutes, testing the confidence of its clients. According to Datareportal, “there were 14.2 ...

A single viral post, positive or negative ... The cases of Johnson & Johnson, Facebook, Nike, Starbucks, and KFC highlight the power of strategic social media crisis management.