Driving the news: The first wave of Salesforce's AI agents focus on sales, marketing, commerce and customer service. Out of the box, Salesforce is offering a handful of agents that can handle ...

Salesforce's Agentforce uses AI to optimize order support, cut costs, and deliver personalized customer experiences for retailers worldwide.

Salesforce said Wednesday. Assistly offers cloud-based "instant customer service help desk applications" that small companies and startups use to quickly set up and deliver customer service ...

Buyers flocked to the AI-based relationship manager company, despite a sharp selloff in AI names. That selloff is contributed ...

Salesforce, on the other hand, is better suited for larger teams with some serious analytics needs, providing users with customizable, in-depth reporting tools that can improve customer service ...

Investment management company Vulcan Value Partners recently released its fourth-quarter 2024 investor letter. A copy of the ...