Whether there is severe weather on the horizon or an unforeseen crisis on campus, we put our UB community first. Adhering to these social media crisis communication guidelines will ensure that we are ...

A company can lose control of a situation very quickly, with the consequences being damage to its corporate reputation and ...

The study first analyses how social media functions as a crisis communication tool, bypassing geographic and demographic barriers. The platforms offer access to real-time behavioral data, emotional ...

In an era where public sentiment can shift in minutes and reputational risks are amplified by social media, crisis management has become a race against time. While traditional responses often kick in ...

Research and Teaching Interests: Public Relations: the Art and Practice; Crisis Management: How To Predict, Manage, and Mitigate; Media Law: Constitutional Law; and Communication: Written, Spoken, and ...