Emergency services must develop strong crisis communication plans to effectively combat misinformation and ensure that accurate, timely info is reaching the public.

The study finds that social media is no longer considered a non-traditional tool for emergency communication. Instead, it has become an integral part of situational awareness, public engagement, and ...

Journal of Strategic Security, Vol. 6, No. 2 (Summer 2013), pp. 20-31 (14 pages) Communication during an emergency or crisis event is essential for emergency responders, the community involved, and ...

But staying quiet about a crisis can create unnecessary issues or concerns. Business leaders and their staffs can learn from the crisis management ... take to social media to explain the need ...