By listening with care and speaking with empathy, you can stop someone from being mad at you while respecting their anger.

In a travel lounge or restaurant, what is the etiquette (of an offended party) if someone nearby is speaking ... “The goal is to get them to stop and to not create drama,” he said.

Fox News’ Jesse Watters on Friday evening urged Democratic Party strategist and fellow Fox panelist Jessica Tarlov to tell her ...

I sent her an email which was meant to be compassionate and heartfelt and now she’s even catastrophizing my telling her all this. She feels I “crossed a line” with her and was too judgmental ...