Expressing gratitude is a timeless courtesy, but with the rise of digital communication, many wonder whether sending a ...

Millennials are sending emotional “thank you” texts after hangouts — and experts say it’s the key to stronger friendships, even if Gen Z thinks it’s cringe.

Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction.

You don't have to write an essay to express your gratitude, but a quick thank you email is polite.

I'm plenty productive, don't get me wrong, but I don't care much about the endless pile of open-source software and specialty hardware packaged and sold to productivity gurus looking to optimize every ...

Sending an authentic thank you note – either by email, text or a physical, handwritten note via the mail – boosts both your mood and the recipient's mood and might even help your health.

MISS MANNERS by Judith Martin, Nicholas Ivor Martin and Jacobina Martin DEAR MISS MANNERS: I’m feeling stuck about how to respond to a text message that combines a thank-you and a compliment.

More people are exchanging two-word texts, consisting of “THANK YOU!!!!” followed by a string of heart and smiley-face emojis, instead of writing a note.

In today's Asking Eric column, R. Eric Thomas responds to a question about modern etiquette for "thank you" cards.

Parenting advice on thank you etiquette, divorce, and grief.