The Victoria Advocate8d
Oomnitza Launches "Oomnitza Essentials for Zendesk" - A Same-Day Deployment, Unified IT Asset Management Solution for Elevated Employee Support
Plug-in delivers IT asset visibility and control within Zendesk to accelerate issue resolution, reduce downtime, and strengthen employee experiences. Following a focus on aligning visibility into ...
WGNO1mon
Arkilon & Support Joy Partner to Bring AI-Powered Sentiment Analysis to Zendesk
For companies using Zendesk that want to explore this integration, Support Joy Ltd offers demonstrations and consultations. Arkilon Ltd and Support Joy Ltd are committed to helping businesses ...
KRON4 News1mon
Zendesk lays off dozens of employees at SF headquarters
SAN FRANCISCO (KRON) — San Francisco-based Zendesk is laying dozens of workers at its headquarters on Fremont Street. According to state filings with the Employment Development Department ...
Computer Weekly15d
Zendesk to acquire Local Measure, boosting AI-powered voice capabilities
Zendesk is set to acquire Australia-based Local Measure, a supplier of contact centre as a service (CCaaS) and advanced voice offerings in a bid to expand its footprint in more complex service ...
The Australian Financial Review1mon
Zendesk swoops on local call centre software firm in $100m deal
Customer service software giant Zendesk will buy Sydney’s Local Measure in a deal that values the contact centre platform maker at $100 million and completes its return from near collapse during ...
SmartCompany29d
Sydney startup that wears its values on its Crocs acquired by Zendesk in $100 million deal
“Zendesk has really taken the time to understand ... At that time, Local Measure was working with hotels, venues and theme parks, using guest data to engage with them better and offer ...