Visitors were greeted with long lift lines and minimal open terrain at Park City ski resort when the ski patrol union went on strike. One dissatisfied guest has filed a class action lawsuit against parent company Vail Resorts,

Across the internet, skiers and snowboarders swore off buying an Epic Pass and Vail Resorts (MTN) stock after Park City Mountain buckled under the weight of the holiday crush, a storm and a ski patrol and safety worker strike.

If you want to run a travel-and-leisure company, you darn well better give the experience that you’re advertising.”

Vail Resorts, the operating company for Park City Mountain Ski Resort, is offering 50% per-day credits for guests impacted by the recent ski patrollers strike that impacted the resort's operations for two weeks.

Park City Mountain is offering credits to pass holders who faced disruptions during the ski patrol strike. A class-action lawsuit was filed against Vail Resorts for the resort experience during the strike. The disruption was due to a 13-day strike by Park City patrollers over a contract dispute with Vail.

Vail Resorts CEO Kirsten Lynch said Jan.16 the company is pleased to have reached an agreement with the Park City Professional Ski Patrol Association, ending the nearly two-week strike over increased wages and benefits.

Park City Mountain Resort is offering credits to skiers who visited during a 13-day ski patrol strike that brought chaos to the mountain during the busy holiday tourism season. Why it matters: It's a significant — and rare — concession to customers in an industry that faces mounting accusations of greed as resort conglomerates eliminate their competition.

Vail Resorts says it will offer a discount on next year's pass to anyone who skied or snowboarded at Park City Mountain during the patrol strike between Dec. 27 and Jan. 8.

The owner of Park City Mountain is now offering credits toward future purchases to people who skied or snowboarded at the resort during the now-settled ski patrol strike.