Do you know where your home’s water shut-off valve is, and how to turn it off? Learn what to do before you’re faced with a ...

One reason you might need to replace the main shut-off valve is that sometimes sink and toilet supply lines can spring leaks of their own, in which case shut-offs are ineffective.This is sometimes ...

Learn More › That inconspicuous toilet shut-off valve doesn’t see much action. In fact, that valve may sit for years without ever being closed. That’s not a good thing. After going unused for so ...

Once the tool is in place on the shut-off valve, you are able to rotate the fin until it stops, shutting off the water. Austin Water demonstrates how this works in a video .

If you are not able to shut it off, you can call the department and a team will be dispatched to do it for you at no cost, he said. That number is 843-727-6800.