Security researchers from CloudSEK observed hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system ...

Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

Zendesk pricing plans start at just $19 per user, per month for the Support and Sell platforms, which are aimed at providing sales and customer service functionality functionality. On top of that ...

Click to Learn More To fully understand how these two CRM software options compare with each other, read on for in-depth information about Zendesk and HubSpot, as well as other providers in the ...

A new report by security researchers has revealed how Zendesk’s platform can be exploited to facilitate phishing attacks and investment scams, such as romance baiting schemes. The findings emphasize ...

Careful planning, clear communication, empathy and swift responses to customer needs are essential, experts say.