Here are 10 examples of over-the-top customer service. Glossier Employee Helps Fire Evacuee While the Thomas Fire burned through California, a Glossier employee spent days conversing with a ...

Business in 2021 is challenging, particularly in a customer service sense, as customers are demanding more from brands than ever. Subscribe To Newsletters Trump Tracker ...

Most customer service emails will be sent by your company in response to inquiries by customers. Respond quickly, couch the email in respectful language and offer some kind of action to address ...

I’ve previously written about the use of social media and how it can affect the bottom line for SMBs. As I outlined in “Propel Your SMB Forward Using Social Media,” the rewards are real, though it ...

Customer service heroes: We asked ... here's YOUR response. Today we pay tribute to customer service efforts that ... calling on Money Mail readers to send in outstanding examples of customer service.

Capacity, which taps AI to automate customer service response, raises $16M more. Kyle Wiggers @Kyle_L_Wiggers. January 19, 2022 5:00 AM Image Credit: Getty ... For example, Cleverly.ai ...