The conflict between help desk workers and end users is as old – or perhaps older – than green screens. IT help desks face constant frustration by having to regularly deal with issues like ...

At the Help Desk, we answer the important questions: How does tech impact your privacy, your security, your family, your health, the environment and — yes — even democracy?

That’s why we’ve created the Help Desk Quick Fix, a series of short video guides to help you navigate some of the technology problems you encounter in your everyday life.

Robert Half Technology's Katherine Spencer Lee offers reasons why starting one's IT career on the help desk is a good idea.

Only 5% of IBM's Mac employees needed help-desk support, versus 40% of PC users. At that time, some 30,000 IBM employees were using Macs. Today 90,000 of them are, he said.

I'VE been going out with a new man for a fortnight now, and things are going quite well, except for one thing.

But you couldn't be more wrong. There are 12 things that should be in or around every man's desk that we seldom think of — until we need them.

USASAC's finance division designed crafted and implemented a unique Foreign Military Sales specific web-based help desk for the General Funds Enterprise Business Systems, commonly known as GFEBS.

A handy father uses his decades of carpentry skills to make free desks for students doing distance learning in his community, along with the help of a local grocery store.

The Help Desk is made from discarded carton boxes in India, and stenciled out to create a desk that folds up to a book bag, for less than 20 cents a piece. Most children in rural India lack basic ...

Today Eyes on the Street’s Help Desk takes on a new kind of planning question: wedding planning. Donna Ludwig is helping daughter Danielle and her fiancé Nick plan their wedding. The lovely couple ...