Monat customers continue to accuse company of selling products that result in hair loss, balding.

Scalp sores, breakage and hair falling out in chunks. It's a hair care nightmare and women are blaming it on the Monat hair care product line.

We don't do it," said Monat spokesperson Gene Grabowski regarding using the term "detox." Monat would only agree to a phone interview where said all the complaints just don't add up.

We don't do it," said Monat spokesperson Gene Grabowski regarding using the term "detox." Monat would only agree to a phone interview where said all the complaints just don't add up.

The Food and Drug Administration is responding Friday to a Team 10 investigation launched after San Diego women complained about Monat Global hair care.