Ambulance services stretched thin in the U.K. are drawing attention to the non-emergency calls that are hampering their ...

But the ambulance service said 15% of its 426,000 ... ‘What is going on in your call?’” Worrall said. As a dispatcher in a busy call center in Wales, Worrall has to be unflappable, patient ...

But the ambulance service said 15% of its 426,000 ... ‘What is going on in your call?’” Worrall said. As a dispatcher in a busy call center in Wales, Worrall has to be unflappable, patient ...