The days of car dealers spending hours on the phone to customers could be over thanks to cutting edge new AI technology. That is according to leading ...

Abstract: In this paper, we propose a method to predict the user emotional state (anger or neutral) for improvement of user satisfaction in call center. In order to detect the user satisfaction more ...

Abstract: Optimal use of high-speed programmable digital signal processors generally demands familiarity with machine architectural features and hence, production of programs whose structure reflects ...