A former Colorado sheriff’s deputy has been convicted of criminally negligent homicide in the shooting death of a 22-year-old ...

Newswatch 16's Mackenzie Aucker sat down with him to hear about how he was able to help a new mom give birth over the phone.

Henry County police are asking for the public’s help finding a girl who went missing on Tuesday. Carson Akins was last seen ...

Here’s how it works: The AI system analyzes what the caller needs and assigns a confidence score. If it’s certain, it routes ...

Punta Gorda City Council on Feb. 19 voted unanimously to keep its 911 dispatch center under city control in a move that ...

Former Blacksburg Police chief, Montgomery County supervisor and Vietnam veteran Bill Brown died on Thursday. Brown was born in West Virginia but moved to Southwest Virginia when he was young.

(KFVS) - In Franklin County, 911 callers can now connect with dispatchers in a new way. They’re calling the new technology “Next Generation 911.” Jason Knowles is the dispatch director for ...

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call ...

APPLETON (WLUK) - Years in the making, Outagamie County finally has a new 911 dispatch center. The first call into the new facility was at 9:20 Thursday morning. "I no longer will dread going to ...

The Wayne County Sheriff’s Office celebrated the promotion of two key staff members during a ceremony last Friday in Lyons. Thomas Munzert was promoted to Road Patrol Sergeant, while Robert ...

An overdose was reported Tuesday afternoon at a high school in Lancaster County. Emergency dispatch confirmed the overdose happened around 3:20 p.m. at Solanco High School on Solanco Road.