I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

With customer relationship management or CRM software, you can build and maintain relationships with prospective and existing customers and, in turn, meet (or even exceed) your business goals.

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In today’s hectic business environment, staying connected to customers has become more critical. Automating customer engagement merely allows businesses to build better and stronger relationships ...

Kathy Haan, MBA is a former financial advisor-turned-writer and business coach. For over a decade, she’s helped small business owners make money online. When she’s not trying out the latest ...

We list the best CRM software solutions for startups, to make it simple and easy for a new business to manage communications and customer relationships. Although CRMs are well known for their role ...

Forbes Advisor Canada has put together a list of our favourite CRM software for real estate agents today, all of which are built for their specific needs. The Forbes Advisor Small Business team is ...

According to 4.5-star Wedbush Securities analyst Dan Ives, the broader software industry is now set to benefit from the exploding use cases of ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

Palantir and Salesforce lead AI-driven software expansion, as AI spending surges and enterprise adoption accelerates ...