Emergency dispatch officials in Fairbanks, Alaska, the interior’s most populous city, have moved to a cloud-based ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities.

In the fast-paced world of startups, how teams communicate with each other can make or break a company’s culture. Founders ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

Introduction The convergence of artificial intelligence (AI) and cloud computing is redefining the way businesses manage ...

Mark Sherwood joined 187 year old Wolters Kluwer as CIO six months ago. He has helped elevate the company through cloud and AI transformation.

Combined offering will boost compliance archiving while unlocking insights from conversational data across 100+ connected ...

Leveraging the right technologies can provide patients with a seamless journey via touchpoints along the digital continuum of ...

Helps Accelerate Digital TransformationAltigen Communications Inc. (OTCQB:ATGN), a leading Silicon Valley-based provider of cloud-based Customer Experience ...

To enhance bushfire preparedness and response, governments and fire agencies must consider how technology can improve interoperability, AI-driven situational awareness, and procurement flexibility.