Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Introduction The convergence of artificial intelligence (AI) and cloud computing is redefining the way businesses manage ...

Helps Accelerate Digital TransformationAltigen Communications Inc. (OTCQB:ATGN), a leading Silicon Valley-based provider of cloud-based Customer Experience ...

OT, on the other hand, is about the physical world; think control systems, sensors, machines and devices that gather ...

Combined offering will boost compliance archiving while unlocking insights from conversational data across 100+ connected ...

In the fast-paced world of startups, how teams communicate with each other can make or break a company’s culture. Founders ...

Emergency dispatch officials in Fairbanks, Alaska, the interior’s most populous city, have moved to a cloud-based ...

Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud communications capabilities.

With the widespread adoption of remote work, globalization of teams, and increasing demand for unified ... Organizations are rapidly transitioning to cloud-based communication to reduce infrastructure ...

LAS VEGAS—At the 2025 NAB Show, Producer—Maker Machina and Cree8 have announced that they are working together on a cloud-based ecosystem that will streamline ... a paradigm shift in how creative ...