Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

The acquisition comes just less than a year after SurePoint also acquired legal business intelligence and analytics company Leopard Solutions, which is now integrated with ZenCase.

In today’s fast-paced business environment, B2B organizations are constantly looking for ways to streamline their sales ...

Customer Relationship Management (CRM) tools have evolved far beyond their original purpose of organizing client data and tracking sales.

Point of Rental and RepMove have announced a software integration that empowers rental businesses’ outside sales teams with mobile relationship management tools.

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Ridgemont Equity Partners ("Ridgemont"), a middle market private equity investor, today announced its investment in Strata Information Group ("SIG" or the "Company"), a leading provider of managed ...

OSYS CRM, a pioneering technology firm known for its advanced solutions in customer relationship management, is thrilled to ...

Finding the best customer relationship management software for small business is key to achieving these goals. Let’s explore some of the top options available today.

The firm’s 140 relationship managers in the region could grow to 200 over the next few years, said Vincent Chui, head of wealth management for Asia Pacific. Morgan Stanley’s scale and priority ...

Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...