TikTokers coined the "Gen Z stare" to refer to the vacant look some young people give in social situations and workplace ...

Some say the Gen Z stare signals poor communication and social skills. Psychologists and generational experts told BI that's ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This ...

The million dollars didn’t materialize, but connections did. Needing work, he took a telemarketing job at a company called ...

Of the 81 Greater Boston municipalities served by Eversource and National Grid, 61 have aggregation programs, with eight more ...

Spend enough time on TikTok and you’ll come across it: the blank face, the unblinking eyes, and the deadpan expression now ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

But I did some things right, and I hope you’ll learn from my summer flightmare. On a clear and sunny morning last month, I ...

Jobberman Ghana has launched the SHE CAN campaign with the objective to train 1500 women between the ages of 18 and 35 in future ready skills and place them in dignified jobs across Ghana under the ...

Meet this year's group of up-and-coming innovative electrical professionals.