By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

SEATTLE, WA-Vaniya Agrawal, a software engineer, has shared her resignation letter from Microsoft, citing ethical concerns over the company’s reported involvement in military technology used in ...

However, once the fiber optics was introduced into our area, our speed and internet service got much better. But even during those slower, more difficult times, their customer service always tried ...

The letter is signed by 109 members of Congress, including Rep. Seth Moulton ... substance use or suicidal crises. The service stemmed from the Federal Communications Commission’s July 2020 ...