Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Former senior HR director at Microsoft Sabina Nawaz recommends jobseekers mention their team efforts a couple of times.

The incumbent in this position will primarily: greet customers (internal and external) with exceptional customer service on a ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

Legitimate executive résumé writing services succeed via expertise, client results and professional reputation—not ...

China’s residential sales resumed falling in January, suggesting the property sector still has some way to go before it can show a sustained recovery. The value of new-home sales from the 100 ...

American Airlines is set to resume flights from Wichita, Kan., to Washington, DC on Friday, according to reports and publicly available data. The flights from The Sunflower State to the nation’s ...

Barrick Gold Corp. and Mali are set to resume talks on resolving a monthslong dispute over the distribution of revenue from one of the world’s biggest gold mines. Negotiations between ...

Being honest is the best approach. After you have presented your experiences on your resume, I would take the time to explain the transitions in your cover letter.

High-speed train connections between Paris and Italy set to resume this spring ... The French company set up a replacement service between Paris and Milan last January in order to keep one ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...