Jason Moore learned how technological innovation at a South Carolina 9-1-1 dispatch center eases the burden on call-takers, ...

The dispatcher stayed on the line, translating between the mother, who only spoke Spanish, and EMS dispatch while offering support and reassurance.

Louisville Metro Emergency Services is accepting applicants who are at least 18 years old with a high school diploma and "a good moral compass." ...

Chesterfield first responders are seeing major success in the inaugural year of new cell phone video technology in 911 calls, helping both emergency crews and those in crisis situations.

Philippine National Police (PNP) chief Gen. Nicolas Torre III on Wednesday said that not only will there be more cops on the ...

Keller Public Safety welcomes three new 911 dispatchers, Albertson, Kaba, and Martin, after training completion.

News Center 7 obtained 911 calls from the shooting ... This dude just ran in my house and I shot him,” the caller told dispatchers. He later told dispatchers that the victim ran in “looking ...

WEST JORDAN, Utah (KSL) — A 76-year-old West Jordan man was arrested Monday after police say he attacked his wife with a sledgehammer and then pointed a gun at officers. West Jordan police say ...

Tom Susman says changes happening across the scope of the emergency dispatch service industry is prompting the organization to rework some things within their own operation. Susman recently made ...