A recently released RCMP audit says its 911 dispatch rooms across the country are struggling with staff shortages and burnout ...

Photo courtesy supportapple.com MIAMI – Miami-Dade residents can now text an emergency to the Miami-Dade County Sheriff’s Office. Sheriff Rosie Cordero-Stutz announced the launch of ...

Sheriff Rosie Cordero-Stutz announced the county’s Text to 911 service Friday afternoon, which allows residents to message ...

Chicago Fire star Jocelyn Hudon is looking back fondly on her time on 9-1-1, where her character interacted with Angela ...

Keller Public Safety welcomes three new 911 dispatchers, Albertson, Kaba, and Martin, after training completion.

Brown County 911 center dispatchers say they're in survival mode as they have been filling the gaps in service amid staffing ...

In a Kansas City budget amendment, the city was given an additional $250,000 for 911 dispatchers. That money will increase call-taker pay and add over a dozen dispatchers to the call center rotation.

The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials ...

The New Mexico Supreme Court clarified the legal protections for 911 dispatchers, ruling that the Enhanced Medical Services Act (EMSA), not the Enhanced 911 Act, governs their liability.

(Photo by Leah Romero for Source NM) New Mexico’s highest court on Monday clarified a question posed by a federal court about which law to consider when weighing an emergency dispatcher’s ...

Last Sunday morning at 5:47 a.m., Luzerne County dispatcher Kaylary Santos answered a 911 call from Luzerne Borough about a woman having a baby in active labor. “This call came in, and it was ...

MERIDIAN, Idaho — This week is National Public Safety Telecommunicators Week, or in other words, 911 Dispatcher Appreciation Week. It is a time dedicated to thanking our 911 dispatchers for the ...