The balanced scorecard (BSC) is a strategic management tool that allows companies to measure financial indicators alongside nonfinancial metrics.

A balanced scorecard helps in drafting organizational strategy by defining what is important to the company. Reporting production, program operations and service delivery metrics helps your ...

In the security realm, calculating a balanced scorecard can be somewhat difficult, and alternative metrics are needed.

The Balanced Scorecard’s dashboard provides detailed metrics on day-to-day implementation of performance perspectives. Four categories of essentials or quadrants form the Balanced Scorecard ...

The common metrics categories, according to "Quick MBA," are objectives, measures, targets and initiatives. As an example, you might have an objective of increasing market share during the next year.

While these metrics address specific IAM concerns, they map to an IT management framework known as the Balanced Scorecard.

The concept of managing by "balanced scorecard" has been around awhile. It boosts performance using a combination of metrics, goals and process improvements.

The balanced scorecard is intended to consider everything important to a company's long-term health. But there's a danger of losing the forest in the trees.

Word of Mouth: Because the Balanced Scorecard is primarily a tool for managing strategy, it rarely works without top-level executive sponsorship.

Customer perspective: In the retail industry, some common metrics used to assess customer satisfaction include product quality, product price, customer satisfaction ratings, and customer retention.