In the wake of the Los Angeles fires, State Farm asked for an "emergency" premium increase of 22% on average for California homeowners. Lara today denied the request pending more information.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

THE best and worst broadband providers for customer complaints have been revealed by the regulator. Sky was the least ...

Sending a letter ... can make a formal complaint to the communications ombudsman service. This is a free, impartial service for communications consumers. It will investigate customer complaints ...

Formal letters are an important part of the professional communication. Having a comprehensive knowledge of the formal letter format and structure will help you in structuring one efficiently. The ...

A Customer Went Viral After Showing How A DoorDash Shopper Botched Her Grocery Order. Now, She's Suggesting A Slightly Controversial App Upgrade.

I became a member of Costco shopping warehouses a few years ago. On my very first visit, I found some wasabi-flavored almonds that interested me. They were great, so I bought them again when I ran out ...

Be sure to include your daytime phone number and home address on all submissions. Submissions that exceed 200 words are not likely to be considered for publication in the Letters Unlimited blog on ...

When planning to hire a new employee and get him or her on board, the most crucial aspect is the appointment letter. It’s a pivotal document in the recruitment process that significantly sets ...

Recently Ameren Missouri sent notification to customers that it plans to raise ... visit our submission form. Letters to the editor are limited to 250 words and must be signed by the author.

The “Letters to America” campaign highlights the experiences of people who have immigrated to this country in search of safety, the challenges they faced in their journey to the U.S.-Mexico border, ...