The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

David of CloneOps discusses the advantages of using the new CloneOps AI voice agent, developed using years of industry ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

G upshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a ...

This comes amid the suggestion that, amid the delicate financial situation at the Camp Nou at present, several leading agents made clear their discontent with the actions of Deco and co. in ...

This comes amid the suggestion that, amid the delicate financial situation at the Camp Nou at present, several leading agents made clear their discontent with the actions of Deco and co. in chasing ...

• Set SMART goals with team-based rewards • Promote open communication • Recognize and celebrate team achievements • Invest in training and development • Facilitate team-building ...

Crypto is intimidating to many because it’s technical, and the markets move quickly. AI agents that deliver real-time market analysis and decision-making tools address this challenge and make ...

Card payments company Dojo hopes to soothe young staff with graffitied contact centre by BDG Architecture & Design. Call centres or contact centres typically have a young demographic, with most ...

The perpetrators she had been describing — whom she spent much of this morning’s session politely criticizing — were the producers of the hit French comedy Call My Agent!. Herrero was a ...

A video of a Ghanaian couple getting married on a Zoom call has surfaced on social media, igniting mixed reactions The couple was spotted in a video exchanging vows on the Zoom call with friends and ...