The Claros IVRs will minimize heat conversion loss to ... won two prestigious awards recognizing its breakthrough MDM platform and extraordinary customer support. The company's Globee ...

Interfaces to Interactive Voice Response systems (IVR) permit trouble call entry into an OMS without ... data can be utilized for operational purposes. Interfaces between AMI/MDM (Advanced Metering ...

Outage management systems have been enhanced to leverage the integrated AMI and recognize benefit from: Faster outage detection and isolation by utilizing the outage alerts to augment IVR and SCADA ...

Sony’s advanced technology group has created an AI-powered version of Aloy from PlayStation’s Horizon games. Sony’s advanced technology group has created an AI-powered version of Aloy from ...

Progressive and moderate Democrats criticized a protest by Representative Al Green as a distraction, and the party leadership tried to refocus attention on economic issues. By Minho Kim Reporting ...

VATICAN CITY — How’s Pope Francis doing? Can you give him my get-well wishes? Can I speak with him directly? The nuns who operate the Vatican’s switchboard are fielding a growing number of ...

Arriving more than a year after it was first announced, Alexa is finally catching up to Google’s Gemini. Arriving more than a year after it was first announced, Alexa is finally catching ...

AXOM Partners, a technology-focused boutique advisory firm, has hired investment banker Buzz Black from Morgan Stanley, as it looks to strengthen its coverage of the enterprise software industry.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

President Trump backed off of a threat he made March 11 to double the 25% tariffs on all imported steel and aluminum products in response to a Canadian retaliatory export tax on electricity, with the ...

Please listen carefully, as our menu options have changed." This familiar greeting triggers the all-too-familiar frustration of being trapped in an interactive voice response (IVR) "doom loop," ...