Open Technology Real Services (OTRS) provides help desk software with IT management. There’s an on-premises open-source edition that’s freely downloadable and can be installed on a Linux, Unix ...

If your business develops software and/or services, you probably need a help ticket system to keep things running smoothly. Find out how to install the open source osTicket to make this a reality.

Support Incident Tracker Support Incident Tracker, in short SiT, is an open-source web-based software that uses MYSQL and PHP to run its operations. This ticketing tool should be downloaded on Linux ...

When it comes to selecting a help desk ticketing software, security and compliance are critical features to consider. This section will provide an overview of ...

The global help desk and ticketing software market is set for explosive growth, with projections indicating a surge to $7.51 Billionby 2031. This remarkable expansion, driven by the benefits of ...

How to deploy the Helpy help desk platform with Docker Your email has been sent Helpy is an open source, free help desk platform that you can use as an automated ticketing system and integrate ...

Our office (about 250 people, maybe 1000 systems overall) is managed by 2 IT guys (me and a co-worker) plus 1 server guy. As long as this place has been around, we've had no help desk ticketing ...

The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...

The final item in our series on open source help desk packages is Information Resource Manager, or IRM.