Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

The customer relationship management (CRM) market has undergone significant transformation, driven by technological ...

Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced that SharkNinja, a global product design and technology company, is implementing Agentforce and other Salesforce products, including ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...