The free refills will be served in coffee mugs, glasses, or a clean personal cup brought from home and are only available on ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

In a Tuesday earnings call, Starbucks chairman and CEO Brian Niccol said the company would be cutting its menu by 30% in the ...

The new policies come as part of a push by Starbucks' new chairman and CEO, Brian Niccol, to reinvigorate the chain's sagging ...

A patchwork of restroom policies has left Americans confused and divided over who gets to use the loo and when.

DENVER — Starbucks is implementing new policies aimed ... The coffee chain also said it will be implementing a Coffeehouse Code of Conduct to provide clarity that its "spaces are for use by ...

“Starbucks spaces are for use by our partners and customers — this includes our cafes, patios and restrooms,” reads the new code of conduct, which will apply to all company-owned stores in ...

According to an announcement made on the coffee shop's website, they're introducing a new "Coffeehouse Code of Conduct" that will ultimately put an end to Starbucks' open-door policy. The ...

The footnote of the official statement adds that they plan to ask anyone who does not follow this code of conduct to leave the store and may request help from local law enforcement. Starbucks ...

*Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase. This change aims to enhance the overall cafe experience and discourage ...

And workers might call local police to handle those not adhering to Starbucks's new code of conduct. Starbucks reversed its open-door policy in all its company-owned North American stores.