The “Back to Starbucks” initiative includes other changes, such as cutting “roughly 30%” of food and drink options from its ...

Baristas at Starbucks are already complaining about a new business strategy aimed at 'humainizing' the global chain.

Starbucks is encouraging baristas to write doodles and messages on to-go cups as part of an effort to foster "moments of ...

In an effort to get back to basics and "reintroduce" the chain, Starbucks is restricting mobile customers to 12 items per order and offering a free coffee promotion following the Super Bowl.

Mobile-ordering your favorite Starbucks drink has made the daily task quite convenient—unless you're picking up an order for ...

According to the documents, as part of the training, baristas are given a scenario where a regular customer ... service stations. Starbucks' new training meetings are being rolled out across the ...

A black apron means that a Starbucks employee has been "certified for their coffee knowledge," the company's website said ... of Starbucks restaurants, a customer's name is either written or ...

It will include training, development, and networking opportunities, the company said. "As we get back to Starbucks ... between 'to-go' and 'for-here' service," he said in an open letter.

Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct – which will be posted in all company ... would receive training on enforcing ...

There’s one item that’s not on Starbucks’ long list of drinks—free water. However, it’s become a staple of the company ... and appreciation for customer service workers and would ...

In a 180-move Monday, Starbucks announced the company is reversing its open-door policy in all its company-owned North American stores. According to the policy posted online, people who enter the ...